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Telepath

IT Support Leaders has a lengthy history in Telecommunications.

From legacy TDM and Digital Telephone Systems to the most advanced VoIP and Unified Communications Platforms, ITSL can service, design, configure, and maintain almost any telephone system.
We also offer fully managed business telephone system with trunks/lines and the most advanced UC features.
ITSL can add telephone features to your Microsoft 365 Teams, turning it into your all-in-one communications platform with full business telephone system features.
Let IT Support Leaders show you what a modern, well-configured business telephone system can do for your business.

Telepath

Providing Technology Success Since 2003.

In today's intricate and rapidly evolving IT landscape, choosing the right support is more crucial than ever. Break-fix services can no longer keep pace with the complex, dynamic challenges your business faces daily.
IT Support Leaders understands this, advocating a shift towards ongoing, quality IT management. Our proactive services, coupled with meticulous monitoring and testing, ensure your IT environment remains robust, resilient, and responsive.
We go beyond just maintaining operations – we enhance and streamline them, equipping your business to thrive in the digital age. Choose us for a partnership that puts your IT success at the forefront.

Fully Managed
Business Telephones.

Our Business Telephone Service solutions are highly tailored to your business operations and workflows. We make it easy to work with us and go above and beyond to ensure your business phone system is contributing to your goals.

We do not expect you to become a telephone engineer on our self service portal. You tell us your challenge or what you want the phone system to do and we explain the configuration options and perform the work. You will not find a more effective telephony solution with amazingly easy support options and quick response for any changes.

All of our telephone systems are ready with the basics like auto-attendant, ring groups, voicemail to email, transfers, and conference calls.  All of the most advanced features like speech recognition, call recording, call queuing, texting (SMS/MMS), multi-office routing, API integration with line of business applications for computer telephony integration, and much more are all available.

Highly Custom
Business Telephone Service.

Highly Customized
Our installations are highly customized to your workflows with every detail taken into account. We excel at understanding your business and ensuring the telephone system is contributing to the business goals.

Highly Available
Our business telephone service is hosted in multiple high availability data centers ensuring maximum uptime and round the clock support.

We apply industry best practices and
creative solutions to provide
a worry-free IT experience.

History

Quick & Easy,
Responsive Support

Our technicians and customer service personnel are available via text, email, chat, or phone to answer any questions and make any changes.  There is no need for lengthy and frustrating calls to a toll-free number, getting transferred between departments, and having to explain your situation repeatedly until finally landing at the right department.

We are ready to connect remotely or have a technician on site with great response times and cross-trained technicians that are ready to resolve any issue relating to IT networks, telephone systems, and video or CCTV systems.

Proactive
IT Solutions

IT Support Leaders technicians have the ability to get into the details while looking at IT and business challenges from a big-picture perspective.  Our technicians will consult you on various options explaining the costs and benefits of each to help you make the best decision for your needs.

Scalable &
Cost-Effective

Whether you have one office or hundreds, we can manage your technology across multiple offices and remote workers providing one point of contact to manage all of your business technologies.
Testimonial

What they say

Our Clients love IT Support Leaders and recognize the difference we make in their business. 

Infrastructure Management

IT Support Leaders maintains your IT Infrastructure including Firewall, Networking Equipment, Servers, Backups. Proactive Monitoring, Patching, Alert Response, and Remediation keeps your Network running smooth.

Help Desk Support

Our friendly and knowledgeable Help Desk Support Staff can help quickly identify and resolve any issue.

Solution Design Implementation

From Enterprise Solutions to SMB, IT Support Leaders can help you design a solution that is right for your business considering all of your requirements and your budget to achieve the best value solution.
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